Peacebuilders Training

Introduction to Dealing with Conflict
Accredited Mediation Training
In-house Training

“I have never been on a course that has been as relevant, transformative and memorable. It has been an experience that reflects the values, skills and unique experience of the facilitators. Thank you!”
Dr D Bowman, Senior Lecturer, University of London, Conflict Mediation Skills Course participant 2009

Conflict Resolution training is about learning to live and work together in a peaceful and dynamic way.

Peacebuilders delivers both in-house training and some public training courses. As a social enterprise, Peacebuilders wants to enable as many people as possible to take part in our training courses, and therefore we offer extremely competitive prices.

Compare our prices with other providers.

Introduction to Dealing with Conflict

This one-day course is invaluable for anyone wanting to improve their communication skills in conflict situations. Communication is essential in any partnership, organisation or group, but too often people misunderstand one another. This course provides a solid understanding in how conflict affects people and how to communicate more effectively.

This course will equip you to:

understand how people in conflict think, feel and behave
become more aware of your own preferred style of managing conflict
know how to work with others’ conflict styles
handle personal and workplace conflicts more effectively
improve your communication skills in conflict situations

This course can be provided as an in-house training session. Contact us for further details.

Dates of the next course:

Friday 23rd April 2010. Dealing with Conflict in Church Life: A training day for Church Leaders.
Download more information here

Accredited Mediation Training

The training is a six day programme delivered in two parts. The aim is to enable those with busy work schedules to attend, with both parts of the programme being 3 days long.

This course is currently only available on an in-house basis.

Conflict Mediation Skills- Part 1 (3 days)

This course will equip you to:

become more aware of your own preferred ways of managing conflict
know how to work with others’ conflict styles
handle personal and workplace conflicts more effectively
understand the benefits of mediation as a dispute resolution process
understand the core principles of mediation and when it can be used
understand what the role of a mediator is, and the skills and qualities needed to be an effective mediator
know how to deal sensitively with strongly expressed emotions in conflict situations
prepare people in conflict for entering a joint-party mediation session
practice and develop the foundational skills needed to mediate conflicts

Conflict Mediation Skills- Part 2 (3 days)

Part 1 is a pre-requisite for this course, which will equip you to:

practice mediating in a full ‘mock’ mediation session between people in conflict
understand what is involved in running a joint-party mediation session between people in conflict
understand impartiality and non-discriminatory practice in mediation
develop the skills to empower people to resolve their own conflicts
understand how to channel emotional energy constructively
learn how to handle imbalances of power between people in conflict

Our conflict mediation skills training will equip you to mediate in conflicts between two or three individuals, although many of the skills can also be applied to larger group conflicts.

We teach an integrated approach to conflict mediation that focuses on both the substantive issues involved and on transforming the relationship between those experiencing the conflict. Our training is delivered by practising mediators with significant experience of the processes.

In order to achieve accreditation by the Open College Network (OCN), participants are required to attend both parts of the course and to complete some extra course work to the required standard. Participants that achieve this will be awarded two OCN certificates at level 3 in Conflict Mediation Skills.

“Excellent! It has opened my eyes to how I think things through and act in conflict situations as well as giving me new tools to be able to support others in conflict situations.”
Janet Green, Genesis Sale Moor Community Project, Conflict Mediation Skills participant 2008

In-house training

Peacebuilders can provide the above training courses on an in-house basis to organisations and schools. We can also tailor conflict resolution courses to your specific needs. Please contact us to discuss your needs